Last Updated: 13th March 2025

1. Introduction

Welcome to The House of Wisdom Partnership Ltd (“we,” “our,” or “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website (https://thehowpartnership.com) or interact with our services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We may collect and process the following types of personal data:

2.1 Information You Provide to Us

• Contact details (name, email, phone number, address)
• Business or organisational details
• Account login details (if applicable)
• Any information provided through forms, inquiries, or direct communication

2.2 Information We Collect Automatically

• IP address and device information
• Browser type and version
• Pages visited and time spent on our website
• Cookies and tracking technologies (see Section 6: Cookies for more details)

2.3 Information from Third Parties

We may receive data from trusted third parties, such as analytics providers (e.g., Google Analytics) or partners helping us improve our services.

3. How We Use Your Information

We use your personal data for the following purposes:

• To provide our services – Responding to inquiries, processing requests, and delivering consultancy services
• To improve our website and services – Analysing usage trends, tracking visitor behaviour, and enhancing user experience
• To communicate with you – Sending updates, responding to inquiries, and providing relevant content
• To comply with legal obligations – Meeting regulatory requirements and responding to lawful requests

4. Legal Basis for Processing Your Data

We process personal data under the following legal bases:

• Legitimate Interests – To improve our services and maintain website security
• Consent – When you opt-in to communications or accept cookies
• Contractual Obligation – When processing data is necessary for service agreements
• Legal Compliance – When required by law or regulatory authorities

5. How We Share Your Information

We do not sell or rent personal data. However, we may share data in the following circumstances:

• With trusted third-party service providers (e.g., hosting providers, analytics services) to help us run our business
• When legally required – In response to lawful requests from authorities
• During business transfers – In the event of a merger, sale, or business restructuring

We ensure that all third parties handling personal data comply with data protection laws.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and improve website functionality.

6.1 What Are Cookies?

Cookies are small text files stored on your device that help track website activity and preferences.

6.2 How We Use Cookies

• Essential cookies (necessary for website functionality)
• Performance cookies (for analytics and improvement)
• Marketing cookies (if applicable, for personalised content)

You can manage cookie settings through your browser preferences.

7. Data Security

We take appropriate measures to protect your personal data against unauthorised access, loss, or misuse. These include:

• Encryption and security protocols for sensitive data
• Restricted access controls to ensure only authorised personnel can access personal information
• Regular security assessments to identify and mitigate risks

However, no system is 100% secure, and we encourage users to take precautions when sharing data online.

8. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy. When data is no longer needed, we securely delete or anonymise it.

9. Your Rights Under UK GDPR

As a data subject, you have the following rights under the UK General Data Protection Regulation (UK GDPR):

• Right to Access – Request a copy of the personal data we hold
• Right to Rectification – Correct inaccurate or incomplete data
• Right to Erasure (“Right to Be Forgotten”) – Request deletion of your data under certain conditions
• Right to Restrict Processing – Request a temporary halt to data processing
• Right to Data Portability – Obtain a copy of your data in a structured format
• Right to Object – Object to data processing based on legitimate interests or direct marketing
• Right to Withdraw Consent – Where processing is based on consent, you can withdraw at any time

To exercise your rights, contact us at info@thehowpartnership.com. We will respond within one month, as required by law.

10. International Data Transfers

If we transfer personal data outside the UK or the European Economic Area (EEA), we ensure appropriate safeguards, such as standard contractual clauses or adequacy decisions, are in place.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage users to review their policies separately.

12. Updates to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify users by email or website announcements.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle personal data, please contact us at:

The House of Wisdom Partnership Ltd

71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ

Email: info@thehowpartnership.com